• Important Student Registration Information Below

      IMPORTANT REMINDER FOR RETURNING STUDENTS ONLY - SNAPCODES will be sent to the school-issued STUDENT EMAIL ADDRESS (firstname.lastname@ccss.email). 


      1. Must I create a PowerSchool Enrollment account to register my student(s)?
        • If you created a PowerSchool Enrollment account last year, then, NO. The account you created last year is the same account you'll use every year to register your student and is already linked to our Student Information System.
        • Remember. Every parent/guardian must create a PowerSchool Enrollment account in order to register their student. The account MUST be created with the PARENT'S PERSONAL EMAIL ADDRESS, NOT THE SCHOOL-ISSUED EMAIL STUDENTS USE AT SCHOOL.
        • You may create your account with either an email (preferred) or a cell phone number. Even if you no longer use the email or cell number with which you created your account, that will always be your user name.


      1. What if I created an account but I have forgotten my user name or password?
        • If you remember your user name but not your password, you may click on the “Forgot password” link to have a reset link sent to your email or
        • Choose the “Online (by answering security questions)” that you set up when you created your account.


      1. When entering student information, should I enter the student's cell phone number or my cell phone number for contact information?
        • Always use a parent/guardian telephone number for the phone number. This is the number that will receive absence calls, emergency calls, etc. 
        • After entering the telephone number, must I select “Preferred phone number?
          • YES, if you are entering more than one telephone number per person. ONLY ONE NUMBER will be checked preferred per person. This number is the MAIN NUMBER that will be called FIRST.


      1. Who do I mark as having custody?
        • Only parents listed on the child’s birth certificate, or legal guardians who have obtained custody of a child through the court system, are considered Custodial Contacts.
        • My child’s father/mother and I have divorced, and no longer see my child. Must I list them?
          • YES, unless you have court documents that state parental rights have been legally terminated.
          • Even if a parent has full custody of the child, the other parent MUST BE LISTED unless, as stated before, parental rights have been terminated in a court decision and legal documentation is provided. 
          • Custody paperwork or a divorce decree that addresses custody must also be provided along with the registration.


      1. My child lives with me and my new spouse. May I list them as a custodian?
        • NO, unless the person has legally adopted your child, in which case you must provide us with the legal documentation. You may list the person as a contact but DO NOT select the box for "HAS CUSTODY".


      1. Who should I list under additional Contacts?
        • List here any person you grant permission to:
          • Pick up your child
          • Check your child out of school
          • Be contacted in the event of an emergency if we cannot reach you or another custodial contact.
        • Custodial contacts will ALWAYS be contacted before moving on to non-custodial contacts.
        • Be sure ALL contacts are willing to pick your child up from school and have the ability to do so.
        • Students will NOT be released to any person NOT listed on the contact list.


      1. Must I list more than one contact?
        • Additional alternate contacts, besides yourself, are strongly recommended. However, you are not required to add additional names to complete your registration. 


      1. Why are you asking all these health questions?
        • The student health questionnaire is mandated by the state of Alabama in order to assist schools in providing the best safety and protection for all students. We must be aware of any health condition that may create emergency situations at school. In an emergency, you will be contacted immediately, but health information allows care for your child until you and/or emergency personnel arrive.


      1. There is an “upload” option in the documents section. How should I complete it?
        • Do not click “submit” until all your documents are uploaded. Doing so will delay the process of your student’s registration. 
        • The easiest way to submit, especially for single-page documents, is to take a picture of the document with your phone.
          • Click the upload button, and to choose a file, navigate to your photos and choose the correct picture.
          • Click upload and move on to the next document.
        • If you have access to a scanner, you may also scan the individual documents and save them as a file on your computer. You can then upload the documents (one per required document).


      1. Are all the documents required?
        • YES. Registrations without the submission of all required documents will NOT be processed.


      1. How do I get documents to you if I cannot upload them?
        • Please do not email any documents since most emails are not secure or encrypted.
        • Uploading is fairly simple, but if you have problems, school personnel will be available at each campus on Registration Day.
        • REGISTRATION IS NOT COMPLETE until all required documents have been submitted.


      1. I have completed and submitted a registration, but received the error message, “You have not completed all required fields and met all format requirements.” What does this mean?
        • A summary page will appear with a red symbol to the right of any errors.
          • Click on the red symbol to be taken to that page, make corrections, and click on Summary at the bottom left of the page. If red symbols still appear, you must correct errors on those pages and click summary again.
          • Once all errors have been cleared and the Submit button at the bottom of the page is activated, upload the required documents and submit the registration.


      All successful submissions will result in a page with the message, “Thank you for Submitting Your New Student Registration…” If you have ANOTHER student to register, click the New Student Link on this page to continue for the next student. Once the registration is complete, be sure to click your initials in the top right corner of this page to save and log out. For additional support, contact Cherokee High School at (256) 359-4434, or contact the Colbert County Board of Education at (256) 386-8565.